Tuesday, May 19, 2020

Desktop Support Engineer

Overseen and played out the support of organization PC frameworks. Offered technical help to both Macintosh and Window clients on a windows based system.

Read More: Desktop support analyst description

If desktop/arrange support to 400 corporate clients, 700 corporate-claimed properties and 300 establishment properties.

Overseen 10 representatives by means of support and oversight, when required.

Introduced, overhauled, supported and troubleshot Windows Operating Systems and Microsoft Office suite, and different applications as relegated

Performed general deterrent support errands on PCs, PCs, printers and some other approved hardware

Performed therapeutic fixes on PCs, PCs, printers and some other approved fringe gear

Operating system and application establishment: Windows movements and sending of altered pictures utilizing SCCM, Ghost and Acronis.

Dynamic Directory and Group Policy organization, equipment arrangement. Client Support for VPN, MS Office, applications.

Given nearby PC fix, infection and spyware-remediation, upkeep/revival, information recuperation, systems administration and redesigns.

Driven the turn of events and adjusting of a different client base over the Sacramento locale using Windows 7/Vista/XP abilities.

Kept up a solid shopper customer base because of magnificent information and administration, working for the most part on client referrals.

Conveyed modified MS Windows-based software support and preparing custom-made to meet individual customer needs.

Introduced and arranged PCs, workstations, peripherals, organize equipment and software

Settled equipment and software issues and gave arrange investigating, technical support and preparing to end-clients, just as regulated system security

If client support and issue goals for desktop PCs, organize get to, E-mail, and imaging XP to a few PCs utilizing Norton Ghost

Introduced, Deployed, Configured Windows Server 2003

Prepared in excess of 20 desktop end clients about printing, checking, email, web, MS-Office bundle and so forth.

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